The Town of Guilderland has partnered with Nixle to provide community notifications. Nixle is used by thousands of law enforcement agencies and city and municipal governments across the country to provide public notifications through text messages and email.
How to Register:
Frequently Asked Questions:
- Alerts - Emergency type alert usually life threatening.
- Advisories – Community notification that will impact residents such as water emergencies or road work that will cause delays. Advisories may also be used to make residence aware of community information or events that are usually time-sensitive.
- Community information - Day-to-day community-level non-time-sensitive notifications, news and information
A. This will vary depending on the number of notifications published. The service is simple to change SMS (text) and email options by logging into your account and adjusting how you want to receive notifications.
A. Simply log into your Nixle account and use the "Settings" tab to configure how messages are delivered and what agencies you wish subscribed to.
A. Yes, log into your Nixle account and customize what time you do not wish to receive alerts.
A. T-Mobile often disables access to all short codes (5 and 6 digit phone numbers) from their handsets. If you are a T-Mobile customer, and you receive a message such as “Message Failed. Shortcode may have expired or shortcode texting may be disabled,” you may need to contact T-Mobile to enable your phone to send and receive messages from short codes. Nixle uses the 888777 short code to send you timely messages. You may contact T-Mobile by dialing 611 on your cell phone or visiting www.tmobile.com.
A. No, Nixle does not track users.