Welcome to the Guilderland Tax Office!
The Tax Office collects property and school taxes for approximately 12,500 parcels. In addition, the Tax Office also collects the water bill payments on behalf of the Guilderland Water District. All powers and duties of this office and collection procedures are statutory and defined in the New York State Real Property Tax Law, except for water collection, which is defined in Town Law.
The staff and I welcome any inquiries about collection policies and general tax information. We assist residents, realtors, lending institutions, title companies, and other entities that may require tax information.
For the convenience of our Town residents, we offer several methods for paying tax and water bills. Check, cash, credit card options, and online payments are all acceptable; however, please see further information under "Frequently Asked Questions" for details.
Tax Bill & Water Bill Payments
BEFORE SUBMITTING YOUR PAYMENT BY CHECK:
- Checks MUST have a correct date (postdated checks will be returned).
- The numerical and written amounts must be the same.
- Checks must be signed (unsigned checks will be returned).
- You can mail your payment using the return envelope enclosed with your bill.
- You can place your payment in an envelope in the large mailbox to the left of the main entrance to Town Hall 24 hours a day, seven days a week.
- The Dropbox is emptied by Tax Office personnel only, and tax receipts are mailed within 72 hours of payment processing.
You can make your payment on the Online Payments page.
- Electronic Check Fee: $2.00
- Credit Card Processing Fee: 2.50% per total amount due ($1.80 minimum charge)
- Debit Card Processing Fee: $4 (flat fee - no minimum)
These fees are third-party processing fees; the Town of Guilderland does not collect these fees.
Payments are accepted Monday through Friday, 9 am to 4:30 pm. Wednesday, 9 am to 6 pm (September and January only). Cash will not be accepted after 4:30 p.m.
If you live in the Town of Bethlehem, Knox. or New Scotland but your child attends the Guilderland Central School District (GCSD), please proceed to the GCSD - Tax Rates page.
Receiver of Taxes
- What if you are away for January or September?
Tax bills can be viewed and printed on the TaxLookup website.
Taxes can be paid on the Online Payments page (third-party vendor fees apply).
Tax office staff can mail, fax, or email the information to you. Just call 518-356-1980.
- I never received my bill, or received it late; do I still have to pay the penalty?
Yes, the failure to mail a statement or the failure of a property owner to receive a statement will not affect the validity of the taxes or interest prescribed by law (New York State Real Property Tax Law Section 922.) It is the responsibility of the property owner to know when taxes are due and payable. In addition, neither the Receiver of Taxes nor any other official has legal authority to waive statutory interest charges. Interest charges are fixed by the Real Property Tax Law.
- If I mail my payment on the due date do I have to pay a penalty?
New York State Real Property Tax Law Section 925, provides as follows: "Payment of taxes by mail, when enclosed in a postpaid wrapper (envelope) properly addressed to the appropriate collecting officer and deposited in a post office or official depository under the exclusive care and custody of the United States Post Office shall, upon deliver, be deemed to have been made to such officer on the date of the United States Postmark on such wrapper. The provisions of this section shall not apply in the case of postmarks not made by the United States Post Office. A postage meter postmark is not a postmark made by the United States Post Office and, therefore, is not within the provisions of Real Property Tax Law Section 925. Payments cannot be deemed timely because of a postage meter postmark date on an envelope containing a tax payment (Op. New York State Comptroller 69-170).
If taxes are not received until after the due date, they are not paid until after the due date unless they fall squarely within the provisions of Section 925 of the Real Property Tax Law, and the interest must be added and collected. No Town official or employee can waive the interest (Op. New York State Comptroller 68-626.)
Lynne M. BuchananReceiver of TaxesPhone: 518-356-1980 Ext. 1059
Tax ReceiverPhysical Address
5209 Western Turnpike
Guilderland, NY 12084
5209 Western Turnpike 2nd Floor Guilderland NY 12084
P.O. Box 339
Guilderland, NY 12084
Phone: 518-356-1980Fax: 518-356-3955
Monday through Friday
9 am to 4:30pm