Emergency Medical Services

Staffed with emergency medical technicians and paramedics, the Department of Emergency Medical Services (EMS) is a municipal ambulance service that provides prehospital medical care to the sick and injured patients in the town of Guilderland; and Advanced Life Support First Response (ALSFR) to the town of Knox. EMS covers almost 100 square miles, which include portions of the SUNY Albany Campus and part of the New York State Thruway. Staffed with paramedics in specially equipped vehicles, the System also deploys a two-tiered response to a part of the town served by a private ambulance company. The EMS Department’s NYS certified paramedics provide Advanced Life support (ALS) which consists of invasive techniques such as intravenous therapy, tracheal intubation, administration of medications, electrocardiography and transmission, medical control privileges and more.

Paramedics must graduate from a college program that consists of training and certification in Advanced Cardiac Life Support, Pediatric Advanced Life Support, Prehospital Trauma Life Support, and Advanced Medical Life Support and must continue this training throughout their career. The Town Medical Director is a physician, Board Certified in Emergency Medical Services, who provides medical direction and oversight to the operations. The Medical Director also responds to high acuity events for additional expertise when requested by EMS providers.

A copy of the EMS Department's annual report is available here.

Staff Contacts

Name Title Phone
Jay Tyler Director of EMS (518) 456-3600 Ex. 1
Donald Doynow Medical Director (518) 456-3600
Sean McGaughnea Director of EMS Operations (518) 456-3600 Ex. 2
Rachel Hennet Office Administrator (518) 456-3600 Ex. 3